IVR Services For Ayurveda & Healthcare Businesses

In the age of fast-moving business, efficient communication with customers and patients is very important. NO matter it is booking of an appointment, consultation queries or general support, Ayurvedic businesses need a reliable, professional and automated communication system.

We at Xclusivedesk provide a cloud-based IVR for ayurveda industries, which helps their business to be more efficient and is designed to streamline communication, reduce wait time, and improve the experience of the customers. With the multi-level IVR, VOIP integration, SMS alerts, missed call service and CRM compatibility, your Ayurveda business can manage calls efficiently and generate leads automatically without any need of a human, which helps you to save your money and time.

Why Ayurveda & Healthcare Businesses Need IVR?

Ayurveda clinics, wellness centres and product sellers generally receive hundreds of calls on a regular basis. Without a proper system, important calls may get missed, which may cause a very bad impression, and customers may face delays.

Our IVR system for healthcare & Ayurveda will guide the customers to the right department and help to reduce the manual call handling and admin burden, which is a very good thing. Automate responses for frequent queries like treatment info, timings and product availability. You can also integrate your ayurveda and healthcare business with CRM systems to capture leads for future follow-ups and can connect with the customers using SMS notifications and missed call responses.

Main Features:

Cloud-Based – Our IVR is cloud-based; that means no hardware installation is required. Our cloud IVR solutions run over the internet, which makes them the most affordable and scalable solution for business. Now any business can manage call flows remotely with ease.

VOIP Integration – Assign a VOIP number to your business. For example, if the customer calls, they select one number from the options to connect and are connected to the right department without any delay.

Multi-Level IVR – Another very useful feature that makes our IVR even more efficient and reliable. Now you can create custom call flows with multiple levels with us, so patients or customers can reach the correct expert, whether it is for consultation, pharmacy, wellness programmes or support.

Missed Call Service Integration – With the help of missed call service integration with our IVR, you can enable quick appointment requests, callbacks or lead capture. Customers don't need to spend money, making it convenient and customer-friendly.

SMS Notification & Integration – Automatically send SMS alerts for appointments, confirmations, reminders or promotional updates. Keep your patients informed without any manual intervention.

Other useful features:

CRM Integration for Lead Management

Custom Audio Message Creation

Audio Will Saved In Cloud CRM

Available 24X7

Benefits Of our IVR for Healthcare & Ayurveda Businesses

There are many benefits of using our IVR that can help businesses to grow at a very certain point. The benefits are given below:-

1. Professional call handling is the main feature of our cloud-based IVR; even during the high rush time, calls are routed seamlessly to the correct department to the agent who is available.
2. It is cost-efficient and saves your time and reduces staff workload and administrative overhead by automating routing call management. So you don't have to hire a person to route calls to the available department.
3. It is available 24X7 so patients can leave a message or access the important information outside the working hours.
4. The data of any caller can be captured easily; this makes the marketing, follow ups, feedback work efficient.
5. Our IVR will give the best customer experience; quick navigation through options ensures patients are not kept waiting.
6. Integration flexibility plays a very vital role in this. Works with VOIP, CRM, SMS and Missed call systems for a complete communication solution.

How to Start IVR With Us?

• Step 1 - Purchase the subscription and verification - Once you have purchased the service, we request the business id PROOF and GST details to verify the business.
• Step 2: Setup & Configuration process (Coan be done in 2 working days)

- We will ask for a script from you then make a professional Audio message

- Build your IVR panel and call flow

- Update VOIP numbers according to your requirements

- Integrate SMS and missed call options if need

• Step 3 - Go live and start using our panel.

Our IVR Per Minute Prices:

We charge on a pulse basis; a half minute counts as 1 pulse that means if you have a call of 1 minute then the pulse will be charged as 2. The price of each pulse can only be given when you talk with our live agent on WhatsApp or call given in the contact us page.

Industries in Ayurveda & Healthcare Benefitting from our cloud based IVR

- Ayurveda Clinics & Hospitals

- Ayurvedic Product Sellers

- Wellness & Spa Centers

- Ayurvedic Resorts & Retreats

- Training & Education Institutes

Why choose XclusiveDesk as your IVR partner?

There are many reasons to choose us. We have years of experience in the industry, and we are specialized for ayurveda and the healthcare industry. Our IVR is designed to meet your needs like consultations, pharmacy queries, wellness bookings and treatment plans.

We set up your IVR in 2 days; in some cases it can be done in 1 day. Get professional IVR setup with audio recording, VOIP integrations and panel creations at a very affordable price guaranteed.

Our cloud-based platforms require no hardware and are easy to scale as your business grows. Like if you are a team of 5 people, you can start with our basic plan; if the person or agent increases, we can add more agents accordingly.

In our IVR we provide multiple agent integrations (unlimited) at the same price as given (connect with our agent or expert for price), which makes our IVR system even more reliable and affordable.

Our flexible integration options work with SMS, missed call services and any CRM for seamless lead management.

FAQs About Ayurveda & Healthcare IVR

Q1: How long does it take to set up the IVR?

Ans. It requires 2 working days; in some cases we set up within the day.

Q2: Can I integrate my existing CRM?

Yes, our IVR supports integration with any CRM for lead generation and tracking.

Q3: Is SMS integration available?

Yes, the SMS marketing panel can also be integrated with this, but it is optional.

Q4: Can I customize the IVR audio messages?

Yes, we welcome all the customizations, but it should be short and informative. If you want IVR for healthcare and Ayurveda, contact our team of experts today.

Q5: Do I need a VOIP number?

Yes, a VOIP number is required for IVR. We help you assign and configure it during setup, which is a very easy process and does not take a long time to do.

Q6: What is the price of IVR system?

The IVR is very affordable; if you compare with us, our IVR is the most affordable IVR in India. You need to connect with our team of experts on our contact us page.