- Welcome SoundYes
- Free Minutes / Monthly2000
- Charges Post Free Minutes80p.
- SMS Charges20p.
- User5
- Channel Line10
- Rental18000
Our Services Section at Home Page What we can do for your company is that we have a 360 degree solution for every service. Also, we are always dedicated to improving our services and we research our customer's feedback to improve our technology. We have a dedicated team that will help your business to improve and resolve the issues as it's our own part. You can see a list of our company feedback on our website, on Google reviews and rest of the review websites. The review rating is around 4.3 out of 5 among more than hundreds of reviews of satisfied service user companies. What does Research say? As per our research, we have found that a clear concept, knowing your customer or audience, management of data will help to gain completion of your goals fastly.
Bulk Voice Call marketing which is also known as OBD or OBD Marketing is a type of method of sending a recorded voice message to a very huge amount or number of recipients simultaneously. It is a very amazing way to reach hundreds of thousands of potential customers/clients.
Also, the conversion rate of voice call marketing services is really high in comparison to many other marketing methods. It can be used for any kind of industry like travel, manufacturing, political campaigns, hotels, resorts, announcements, events, etc.
How it can be done?
First of all, you need to create a voice message that you want to send to your target audience. This message can contain all the information within a half minute or a minute. You can also link your Voice call marketing system with IVR to provide some options.
The next step is database preparation. You compile a database of telephone numbers of the audience that you want to target. This could be your new customer or existing customers or a list of numbers. It is crucial to understand that you have permission to contact these individuals as unsolicited voice messages can be considered spam.
For voice broadcasting service, you need to choose a voice broadcasting solution provider that provides bulk voice call marketing solutions. Usually, these service providers are equipped to manage numerous calls at once.
Now it is time to upload the messages and contacts to your software or system for a bulk voice call message shoot. It allows you to reach a wide range of your audience.
During the scheduled time, the voice call marketing service starts placing calls to the phone numbers that you have uploaded to your list. When recipients answer their call they hear your recorder messages and the option to choose IVR with it.
For example, if the caller receives the call then they will hear "Welcome to xyz company, we provide result-oriented digital marketing services, help click 1, for a call back click 2"
You can also track the success of your campaign which can help your business easily understand the potential areas of conversions.
Apart from this, you can also track your campaign management like the effectiveness of your campaign and the delivery. Also, you can track the wrong numbers and you can unsubscribe for next time.
Hope we can help you about voice call marketing solution, please leave a comment below if we are able to help you.
....IVR or Interactive voice response systems for the manufacturing industry can easily enhance operational efficitency, internal communications, and customer service. Here is one of the most important and comprehensive outlines of IVR functionalities suitable for a manufacturing industry environment:-
Efficient Call Routing:- IVR System helps businesses and allows them to efficiently route all incoming calls to the relevant department or available agent based on the caller's input. This minimizes call waiting times and ensures that clients or customers are connected to the correct person who can help them with their needs.
It is 24X7 Available:- As we all know, the IVR system works 24X7 which makes IVR even more important for any manufacturing business. It helps businesses with the capability to handle support requests and handle customer inquiries around the clock or we can say anytime, even outside of regular business hours. This may ensure that customers can easily access information and assistance whenever they require it, which may help to increase customer loyalty and satisfaction. Right time to get IVR for the manufacturing industry for your business.
It is cost-effective:- By using IVR, it helps businesses or agencies to reduce the need for human intervention in handling calls of customers or clients. This can also help you to save your time and money without losing a single call.
It increases customer Experience:- IVR is an amazing tool or service that can easily increase your customer experience and conversion.
IVR has Customization Option: IVR system can be easily customized to deliver a personalized experience based on data of caller like previous interactions, account information, personalized greetings, etc. You can add a number of agents according to you and also you can get all the information analytics data.
As we all know IVR is changing day by day, it is very important to find a company that can help you to get an IVR that can work continuously without affecting its services. IVR for the manufacturing industry can help a business to connect with all potential b2b partners which is an amazing thing. There are so many players in the market but XclusiveDesk is one of the top among them. For more information, please visit our website.
....Before understanding, first, we should know what is sms marketing and how it works.
What is SMS Marketing?
SMS marketing is also known as promoting your business, services, and products through text messages. Text marketing or SMS Marketing is one of the most popular marketing methods to increase conversions. During the time of 2003, the first commercial sms mobile services was launched. But these days still it is a powerful marketing method to start with.
Benefits of SMS marketing:-
It increases the sales. SMS marketing or SMS marketing campaigns has a very high open rate which is more than 70%, still a powerful method instead of Email marketing. You have a very wide market and a huge audience to connect with.
Better customer engagement: Using an SMS Campaign your business can engage better customer interaction and engagement.
Cost Friendly: SMS campaigns are one of the cheapest way for marketing as it cost very low.
Increase Brand Awareness: SMS is a proven method for brand awareness. If you want to make your business a brand value, then SMS marketing is a powerful tool.
How to create a successful SMS Marketing Campaign:-
1. Apply for DLT or Distributed Ledger Technology with your SMS Template first
2. Create a Title relevant to your business service with your business name
3. Create a description including all the information about your company, the product details, and a clear call to action.
4. Start shooting the campaign to hundreds of thousands of people.
SMS Marketing Panel Features:-
- You can track delivery reports here.
- You can add a group for a bulk SMS marketing campaign
- You can check your balance and available credits
- You can check Sent SMS, failed, delivered, and rejected Report
- Push SMS option available
- Operator services option
- You can download the Report
- File Upload SMS
Hope you have read all the information provided, please leave a comment below or contact us now for any help with our expert.
....Number masking, also known as call masking or phone number masking is a great service to maintain the customer and your agent's privacy and identity without getting their personal data misplaced. Without exposing phone numbers it allows two-way communication between your agent and your customers.
The call masking or number masking by two parties provides one sort of relief to each other by creating a secure and safe environment. The number masking let people to connect with each other for a time period.
What is the purpose of number masking?
Data privacy is the main concern these days and one of the main concerns of customers where no one wants to share their personal information with businesses and brands in the belief that they might fall into an attack related to cyber security and data breaches. To avoid such situations and protect the data of customers, call masking is used to save customer's privacy.
How it works?
The masked call numbers are generally referred to as proxy, clocked, and anonymized phone numbers. It is generally used to hide the private mobile phone number and it forwards the all to the real eventual destination. The shared private number looks like real fiction as per users. It is a great source to protect both party's personal data information.
How does call masking works?
In order to keep the number anonymous and maintain customer privacy, call masking or number masking is used. For instance, if your agent calls using your business application to any other person and you don't want them to know each other then you can use a number masking solution to hide their number using our cloud-based software. The call masking facility can be managed by only the admin, the admin could be the manager, the main authority etc. The call masking feature is inbuilt with CRM solution.
Benefits of call masking:-
Call masking can be beneficial for any industry like e-commerce, healthcare, ride-sharing, call center etc.
If you think the information that we have provided is helpful, then please leave a comment or contact us for more information.
....Using voice calls (Outbound Calling Solution), a corporate communication strategy, you may reach thousands of customers with your message. For the past few years, the marketing strategy of bulk phone calls has dominated the fields of promotions and advertisements. This communication tactic is not just utilized for advertising; it is also frequently employed for accurate message delivery during political campaigns, survey administration, alert and notice dissemination, and meeting or conference updates. There are several benefits of using outbound calling services for your business, you can generate leads using it and increase your business's brand value.
Are you trying to transform your marketing approach? Bulk voice call service is what you need to turn things around! Engaging clients is essential in the current digital environment, and firms need to find creative ways to reach their target market. That is precisely what bulk phone call service offers, revolutionizing your marketing initiatives and producing significant outcomes.
The rising era of bulk voice calls
Services for making bulk phone calls have completely changed how companies interact with their clientele. Organizations may now send customized messages to several people at once with only a few clicks. This has shown to be particularly helpful for customer service, since businesses may quickly inform clients of significant developments or respond to frequently asked questions. Bulk voice call marketing is one of the most important services that every business should have.
Targeted Marketing areas
Businesses may use bulk voice call services to send pre-recorded voice calls with personalized promotional messages or vital information. With this strategy, you can be confident that the appropriate message is sent to the right people at the right time with precise targeting. Imagine being able to successfully and instantaneously engage your audience without having to type a single word. It's a breakthrough in marketing that enables companies to make an impact with ease. This is one of the benefits of outbound calling services. Bulk voice call marketing is always the best option for every business user.
Brand Awareness with Voice Calls
There are several advantages to using bulk phone call service for marketers who want to increase brand recognition. First of all, it offers a special chance to interact with clients through a personal medium that arouses sincere feelings. Vocal communication gives a human touch that people find very appealing, whether it's for conveying crucial updates or presenting promotional offers. Furthermore, because it avoids the congested environment of Internet advertising networks, this strategy ensures excellent message delivery rates.
Why Bulk Voice Calls are Important for Your Business?
Using voice calls, voice messaging, and voice broadcasting, bulk voice calls are an important marketing tactic that lets companies engage with target consumers and prospective purchasers. Bulk phone calls are a useful tool for election campaigns since they let politicians reach a larger audience and spread their message. The reading rate is greater since more than 90% of recipients see their message in the first few seconds. With the use of analytics, personalized campaigns may be developed for a better customer experience because the bulk voice calls platform offers extensive insights into the conversation.
Hope you have read everything about outbound calling services, now no need to find anything, leave a comment below to get a quick reply from our experts, or contact us now.
Thanks to an invention known as IVR, contact centers may route calls based on verbal responses or touch-tone input from clients. These systems use automated menus to classify and group incoming callers and connect them to self-service options or contact center representatives. Finding the best IVR for call center is easy with Xclusivedesk these days as per our internal research with clients, it is easy to use and affordable at many points.
Calls were manually routed and connected by agents in traditional call centers, which frequently resulted in lengthy wait times and lines that irritated both consumers and businesses. By substituting an automated call routing procedure for the traditional switchboard operator, IVR systems help solve those issues by enabling users to self-direct to the assistance they require.
BENEFITS OF IVR
In previous call centers, calls were manually routed and connected by agents, which frequently led to long wait times and queues that annoyed customers as well as businesses. IVR systems help address such problems by allowing customers to self-direct to the support they need by replacing the traditional switchboard operator with an automated call routing method. What do you think that IVR for call center have some benefits, here are few:
1. Cost-effective
2. Scalable and straightforward to implement
3. Access to data and analytics
4. Flexibility to build innovative solutions
IVR FOR CALL CENTER
- Use a human-sounding voice. In previous contact centers, calls were manually routed and connected by agents, sometimes leading to long wait times and lineups that annoyed customers and businesses. IVR systems replace the traditional switchboard operator with an automated call routing mechanism, allowing consumers to self-direct to the support they need, hence mitigating these problems. Now no need to find more best IVR for call center, we are one stop solution for this.
- Keep the main menu simple and succinct. The main menu creates the atmosphere for customer interaction. Keep it brief—under 30 seconds—and offer clear options to help expedite the caller's transfer to the right agent or resource.
- Offer multiple languages. In order to satisfy the demands of the average caller, language choices are essential. For instance, contact centers frequently provide assistance in both Spanish and English in the US. Increase the number of languages you provide if you have international clients. Additionally, be sure to honour their language preference by connecting the caller with agents and resources in their language of choice for the duration of the call. The IVR system for call center is available with many languages as mentioned above.
- Give the caller an accurate wait time. Callers might be more patient if they are aware of the anticipated wait time. Inform the caller of their position in the line and the estimated length of their wait when they arrive to the queue. Additionally, provide them with regular queue position updates or think about giving them the opportunity to be called back if the wait is lengthy. Find your best IVR system for call center with XclusiveDesk today.
- Review the IVR menu regularly. By regularly checking the IVR menu, you may eliminate outdated messages. For example, if you launched a new website three years ago and have been marketing it during the wait time message ever since, it's absolutely time to remove the content. Keeping the IVR messaging and menu current can help you gain the trust of your callers. No need to find more IVR system for call center, here is all the solutions that you are looking for.
Contact Us for More Information and leave a comment below if you want to know anything.
Do you know what Miss Call Service is and how it works? Well, most of us are using smartphone and also see some advertisements of promotions where a firm or agency is providing it's services or selling their products and sharing a number to give an instant miss call alert. The number is related to a miss call service and once the user call on the phone number the call got disconnected after a ring or two.
It is the best cost-effective medium to collect customer responses and generate potential and positive leads. Missed call service is a low-cost and quick way to gather client feedback and produce relevant leads for your business. Every missed call contributes to the generation of a high-quality lead. Without charging the caller, you may conduct fast polls, surveys, and customer engagement contests.
Every miss call help you to collect high-quality leads. Also it is the major method to organize quick surveys, customer engagement contests, quick polls etc.
• The major advantage of missed call alert service in India is its cost effectiveness. The customer incurs absolutely no cost, just the service charge to the company. Also the missed call services increases engagement.
• Another advantage of missed call alert service is its customization. Actually it is not a one-time process, a missed call can be followed by some of different variety of actions like a text message, an affirmation, another call etc. You can customize your missed call alert service with Xclusivedesk (our company) and increase your conversions because of we are the top providers of missed call service in Delhi and cover across the globe.
• Third advantage is that it can be analyzed. All the action like missed call alert data can be analyzed.
There are only a few companies who can give you a perfect one stop solution for a missed call service like Xclusivedesk offers. Our company is one of the best provider of Missed call service in Delhi. We have years of experience to deliver a quality services which justify our work and help you to achieve your goals and targeted conversions.
We have a separate team for all the processes. Also we have given services of missed call to around 200+ satisfied client. Taking a services is not just a thing that we provide, the post process is services. We always happy to help for all questions related to the product/service and solution that we offer. Our clients are continuously connected with us just because we are always connected with them and improving our technology.
Hope we can help you with our latest content on this technology. If you have any doubts or want to know anything or have any suggestions then please leave a comment below.
Communication is crucial in the banking sector in today's fast-paced environment. In order to tell its clients about significant transactions, updates, and security alerts, banks, financial institutions, and other enterprises operating in the sector must be able to communicate with them quickly and effectively. Transactional SMS is one modern, very efficient technique for streamlining this communication process. This blog post will examine the advantages of using transactional SMS in the financial sector, with an emphasis on Delhi's transactional SMS services and the significance of picking the best transactional SMS provider.
Transactional SMS refers to a type of short message service (SMS) that is used to send critical and time-sensitive information to customers or users. These messages are typically triggered by a specific action or transaction and are not intended for promotional purposes. Transactional SMS is commonly used in various industries, including finance, e-commerce, healthcare, and more, to convey important information directly to individuals.
• Instant update
The ability to give consumers real-time updates is one of Transactional SMS's most important benefits for the finance sector. Transactional SMS makes sure that clients are always informed, whether it's alerting them to a successful transaction, reminding them of forthcoming payments, or delivering account balance alerts. As a result, trust is increased, and customers have a better overall experience.
• Improved Security
Transactional SMS is essential in strengthening security, which is of utmost importance in the finance sector. Transactional SMS can be used by banks and other financial organizations to send security alerts, two-factor authentication codes, and password reset notifications. Customers can instantly take the necessary steps to secure their accounts by receiving this information by SMS.
• Confirmation of a Transaction
A useful tool for verifying financial transactions is transactional SMS. A customer can get an immediate SMS confirmation of their transaction, which includes information such the transaction's value, date, and reference number. The customer benefits from having peace of mind, and fewer questions and complaints result as a result.
• Budget-Friendly Communication
Transactional SMS is a more affordable option for communication when compared to more conventional means like letters or phone calls. It saves firms a lot of money by doing away with the need for postage, printing, and specialized call center resources.
• Instant Money Alert
Instant SMS notifications on everything from OTPs and cash transactions to card usage can keep customers informed. Textlocal guarantees industry-leading delivery rates and speed for all of your texts with the help of an intelligent SMS API gateway and a solid technological foundation.
• High Rates of Open and Response
SMS message open and response rates are astronomically high. According to studies, about 98% of SMS messages are opened, and the majority of recipients read their text messages right away. This implies that critical information given via SMS is more likely to be noticed and swiftly acted upon.
• Always accessible
Transactional SMS enables continuous 24/7 information delivery to clients' mobile devices, guaranteeing that important changes are never missed. In the financial sector, where prompt communication can stop fraud or unlawful activities, this is extremely crucial.
• Competitive Benefit
Businesses in the banking sector may benefit from using transactional SMS for communication. Real-time SMS notifications provide customers with simplicity and security, and this good experience can set a financial institution apart from its rivals.
With the help of Bulk SMS Gateway, you are able to transmit the appropriate amount of information to a particular audience or to specific persons as needed. These SMSs are template-based and can be delivered to numerous recipients by charging the recipient-specific data.
Our specialty services consist of:
• sending messages to a designated recipient in response to triggers
• distribution to DND numbers without interruption
• You can verify that the Transactional message arrived at the conclusion of the receipt by using the Delivery report option.
• Bulk SMS Gateways offer affordable, easy, secure, and quick delivery of Transactional SMSs to the intended audience.
While SMS is currently less frequently used for financial transactions, there are still a number of SMS banking solutions that are specially tailored for usage by the banking and finance sectors. The benefits of SMS for banking include improved communication in terms of speed, affordability, dependability, and inconspicuous messaging. Text messaging has much higher open and response rates than email, which in turn is more convenient to use than traditional mail and voice-to-voice calling.
When it comes to their financial activities, customers desire accurate information. For your financial institution, make an investment in a banking SMS gateway to increase client happiness and, as a result, increase your profitability.
Choosing the Right Transactional SMS Provider in Delhi
It's critical to pick the best Transactional SMS provider in Delhi or any other area if you want to fully profit from Transactional SMS services. Here are some things to take into account when choosing a provider of transactional SMS:
• Check the provider's service's dependability to make sure there aren't many downtime or message delivery concerns.
• Pick a service provider whose offerings can be scaled to meet your expanding needs as your firm grows.
• Give priority to a provider who provides strong security measures to safeguard critical client data.
• Look for a service provider who enables you to alter messaging to fit the voice of your company.
• Analytics and delivery reports are crucial for monitoring the effectiveness of your SMS campaigns.
• Check the provider's compliance with all pertinent laws and make sure they offer resources for handling opt-in and opt-out requests.
Conclusion
The financial sector's communication has been transformed by transactional SMS. It is a priceless tool because of its capacity to deliver real-time updates, improve security, and provide affordable, individualized communication. To make sure you get the most out of this effective communication tool, take reliability, scalability, and security into account when selecting a Transactional SMS service in Delhi or anywhere else. Businesses in the finance sector can improve client interactions, increase security, and gain a competitive edge by using transactional SMS.
Bulk voice call marketing, also known as voice broadcasting, is a very successful and effective marketing tactic that entails concurrently sending pre-recorded voice messages to a sizable number of listeners. Using this method of mass communication, corporations, and organizations can effectively and personally communicate essential information, promotional messages, announcements, or reminders to their target audience.
Bulk voice call marketing can be utilized for a variety of purposes, including:
• To create a sense of urgency and boost sales, businesses can use voice broadcasting to inform their customers about exclusive deals, discounts, and special promotions. Sending event reminders, including appointment confirmations, webinar invitations, or event notifications, is the best method to make sure that recipients don't miss crucial interactions.
• During elections, political parties and candidates frequently use bulk voice call marketing to reach a large voter base and spread their message and platform. Automated voice surveys can help businesses collect insightful feedback that they can use to evaluate customer happiness, product preferences, and other important data.
• This technique can be used by institutions and government organizations to notify the public of emergencies and issue public safety alerts, ensuring that crucial information reaches the public on time.
With the help of bulk phone call marketing, businesses may keep efficient communication with their audience on a massive scale while saving money and time. A human voice is heard by the recipients, which adds a more personal touch than traditional forms of advertising and can increase engagement and trust.
Bulk phone call marketing is still a useful tool for companies and organizations in the fast-paced digital world of today that want to engage with their target audiences, provide important information, and effectively motivate desired actions.
We at Xclusivedesk are committed to offering our prospective clients state-of-the-art bulk voice call marketing Services in Delhi. We help firms run very successful marketing campaigns by concurrently delivering customised voice messages to a huge audience using our experience and cutting-edge technology. Our bulk voice call marketing services in delhi provide a direct and compelling communication route, whether you're wanting to market your goods, make special announcements, or engage your consumers with crucial information. Our solutions are created to assist you in reaching, educating, and connecting with your target audience on a level never previously possible because we recognize the value of good communication in today's competitive environment. Put your faith in Xclusivedesk to strengthen your marketing initiatives and increase client interaction.
Effective customer communication is crucial for long-term growth and success in the fast-paced business environment of today. Bulk Voice Call Marketing is one of the effective strategies available to companies. We will examine what bulk voice call marketing is, its advantages, and how it may help businesses contact more potential customers in this detailed guide.
For your business to develop, you must reach out to more potential customers in Delhi and the NCR area. A potent strategy to accomplish this goal is provided by Delhi's bulk voice call marketing services, especially when combined with outbound call services in Delhi NCR.
Businesses aiming to increase their customer base and reach must reach a larger audience of potential customers. Using outbound call services in Delhi NCR along with bulk voice call marketing services in Delhi offers a potent approach to achieving this goal.
Bulk Voice Call Marketing Services in Delhi:
Utilizing bulk voice call marketing services is a strategic necessity in the dynamic company environment of Delhi. These services enable organizations to concurrently reach a sizable, targeted audience with personalized voice messages. The dissemination of promotional offers, the broadcasting of significant announcements, and the increase in consumer interaction are all excellent uses of this strategy. Utilizing Delhi's bulk voice call marketing services will allow you to engage local prospects in a productive manner and guarantee that your message gets to the right people on time.
Outbound Call Services in Delhi NCR:
Outbund Call Services in Delhi NCR provide a proactive method of reaching out to potential customers. Your company may start direct conversations, offer individualized support, and collect priceless feedback with outbound dialing. This tactic encourages dynamic and customer-centered connections, greatly increasing your chances of turning prospective consumers into devoted ones.
Strategies for Reaching More Potential Clients:
Let's look at some methods for successfully attracting more potential customers now that we've established the advantages of bulk voice call marketing:
• Identify and categorize your potential customers based on things like their preferences, purchasing history, geography, and demographics. As a result, you may customize your audio messages to appeal to particular audiences, making them more pertinent and interesting.
• Your voicemails ought to be compelling, clear, and short. Share your value proposition, offer, or information in a clear and concise manner. To persuade listeners to act, use persuasive language.
• Follow-up tactics can be used in conjunction with bulk voice call marketing. Send an intriguing offer by voicemail, for instance, and then follow up with an email or SMS to provide more details or get comments.
Your organization can develop a thorough outreach plan by combining outbound call service in Delhi NCR with bulk voice call marketing services in Delhi. In addition to having the ability for one-on-one interactions through outbound calls, you can engage potential customers using automated audio messages that deliver crucial information and promotions. With this multidimensional strategy, you can be confident that your company will make the most of the opportunity to develop close relationships with potential customers. In the end, it helps to fuel success and growth in the vibrant and cutthroat market of Delhi and NCR.
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