We all face the same issue—calling customer service and getting stuck in a long and confusing IVR system. You press 1 and then press 2 and then 3 or 4 and still do not reach the person who can resolve your issues or the option that can fix the e

In today's world, where everything is fast-forward and digital, capturing and keeping the attention of your customer is even more challenging than ever before we have faced. With the social media feeds overflowing and inboxes packed with promotion

In a fast-paced country like India, where millions of people generally depend on timely and quality healthcare, communication between the patients and healthcare providers has never been more critical. Yet, there are so many institutions in the me