We all face the same issue—calling customer service and getting stuck in a long and confusing IVR system. You press 1 and then press 2 and then 3 or 4 and still do not reach the person who can resolve your issues or the option that can fix the e

In today's world, where everything is fast-forward and digital, capturing and keeping the attention of your customer is even more challenging than ever before we have faced. With the social media feeds overflowing and inboxes packed with promotion

In a fast-paced country like India, where millions of people generally depend on timely and quality healthcare, communication between the patients and healthcare providers has never been more critical. Yet, there are so many institutions in the me

These days every business is going to be fast-paced. Every business needs to save time and money to make their business even more efficient. Here is the system that comes into the game that helps you with that, which is IVR or interactive voice re

For every business, it is important to be quick, effective and user-friendly to connect with their customers or clients. One of the very important and popular tools that companies have been adopting for years is the

IVR, or Interactive voice response system, is always the best thing for every business. XclusiveDesk's IVR service gives you the businesses a unified platform for managing automated outbound calls and customer interaction automation. By using our

In today's competitive market, customer engagement is the key to growth for every business. These days businesses need quick, cost-effective, and easy-to-use tools to connect with their audience—and that's the reason why Xclusivedesk's missed ca

IVR, or Interactive voice response system, is not new in the market. It has been ruling the world of business for many decades. There are so many options available online for IVR but only a few have the capability to increase your business efficie