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Click to Call

Just one click to initiate a call between your agent and a potential lead. The supervisor can upload the numbers and the agents can call them by simply clicking on the panel. The reporting is efficient as the agent can enter feedback corresponding to each call. The supervisor can hear the conversation on his panel and monitor the calls. 

A click to call button can also be integrated externally on any company’s page. When any viewer clicks on that button, they are requesting a callback. This feature enhances your customer satisfaction by being responsive.

Features

Import Numbers

Import numbers file on the panel and then let your agents click on the number to call.

Followup

Followup with the same customer again on the decided date by simply clicking on the number.

CallPatch

Agent get called first and when the agent picks up, the system tries to call the customer.

Calling Made Easy with Just One Simple Click

Click-to-call is a time saving process for the agents as well as the company, as many calls can be processed in less time.

We also provide Clcik-to-Call APIs to integrate it on your company's website for enhanced customer experience.

You get recordings and logs of every call on a responsive web portal. You can download the reports for further evaluation of the leads.

It is not necessary to have a PC to use the Click-to-Call solution. With our responsive panel, you can use it from any device.