Just one click to initiate a call between your agent and a potential lead. The supervisor can upload the numbers and the agents can call them by simply clicking on the panel. The reporting is efficient as the agent can enter feedback corresponding to each call. The supervisor can hear the conversation on his panel and monitor the calls.
A click to call button can also be integrated externally on any company’s page. When any viewer clicks on that button, they are requesting a callback. This feature enhances your customer satisfaction by being responsive.
Import numbers file on the panel and then let your agents click on the number to call.
Followup with the same customer again on the decided date by simply clicking on the number.
Agent get called first and when the agent picks up, the system tries to call the customer.
Phone: +91 9810244800
Office: C-812, 8th floor, Nirvana Courtyard, Nirvana Country, Sector 50, Gurgaon , Haryana- 122018
Wemonde is a technologies services company that develops, deploys and integrates software applications across web & mobile applications, cloud computing, and computer telephony. We empower communication for enterprises, startups, and small and medium enterprises.