- Welcome SoundYes
- Free Minutes / Monthly2000
- Charges Post Free Minutes80p.
- SMS Charges20p.
- User5
- Channel Line10
Our Services Section at Home Page What we can do for your company is that we have a 360 degree solution for every service. Also, we are always dedicated to improving our services and we research our customer's feedback to improve our technology. We have a dedicated team that will help your business to improve and resolve the issues as it's our own part. You can see a list of our company feedback on our website, on Google reviews and rest of the review websites. The review rating is around 4.3 out of 5 among more than hundreds of reviews of satisfied service user companies. What does Research say? As per our research, we have found that a clear concept, knowing your customer or audience, management of data will help to gain completion of your goals fastly.
IVR, or Interactive voice response system, is always the best thing for every business. XclusiveDesk's IVR service gives you the businesses a unified platform for managing automated outbound calls and customer interaction automation. By using our IVR service, you can enhance your business and make it a brand value, which is very important these days.
For example if your customers or clients call on your business number, which is connected with IVR it makes an image of your business in their mind while they connect with you using it.
It is a very easy solution and takes only a day to integrate our IVR with your business number. Our IVR solution is very useful and helpful. It acts as a virtual receptionist for your business, giving your brand a more professional look!
Price Of IVR
Our IVR system, or Interactive voice response system, is very affordable. We have a starting plan for a minimum of 5 agents, which gives you a very affordable solution with all the facilities that every IVR should have, like a mini CRM, call recording, call reporting, call masking, call tracking, agent management, etc.
Starting Price Of IVR is Only Rs. 3000/- (which is a basic plan; contact our expert for more information; T&C* Apply). This is the Cost Of IVR System In India that everyone should know about.
If you want, you can click on the demo button or connect with our expert on the WhatsApp button. Our expert will give you a comprehensive solution for IVR and within 1 day your IVR will become a very great tool for your business.
Manage Your Business Calls With An IVR
IVR acts as a virtual receptionist for your business round the clock, which makes a big difference. With the help of an IVR, customers can connect with agents all the time, which is a very essential and valuable tool for every business.
Our IVR also helps to play a voice after working that our experts are not available as of now; please wait, our expert will connect you shortly. The IVR saves the call number of the available agent in CRM that can be used later to give them a call back. Find the best and most suitable IVR service in Delhi NCR which is XclusiveDesk, No more finding reliability; we are a one-stop solution here with you always!
Our IVR Features
Call masking
Call masking is a very powerful and important feature that secures both the user's and the agent's contact information. Using this feature, you can hide the number of callers to the agent for safety and security reasons.
Call Recording
This feature is helpful as it saves all the call recordings that can be used later for quality purposes or lead nurturing. This helps to improve the call flow and business efficiency.
Transfer Error Reduction
Our comprehensive IVR will transfer all the calls to the correct department without compromising the accuracy and speed. There would be no call holding process as in the traditional system. All the processes work seamlessly without any need of human intervention, which helps to make a zero transfer error rate, which is very important for business efficiency.
Automated Call Routing
Collect input about the requirements of callers and route calls automatically to the correct department. Find your IVR service in Delhi NCR only with XclusiveDesk and enhance your business growth day by day.
Sticky Agent
Now if the caller's call is disconnected for some reason and the user calls again to the IVR number, the call will connect with the same agent that he or she was talking to earlier. Connect your callers with the predefined executive whenever they call on your connected IVR number.
Call Tracking
Track all the business calls and get a detailed analytical report about the number of calls received or missed. No need to find anything; just track all the calls easily with our system. Find Cost Of IVR System In India today and install it with our agent today.
Virtual Receptionist
Reduce the human error rate by inculcating voice greetings in your business processes with our virtual receptionist.
Multi-Language
XclusiveDesk's cloud-based IVR system assists the businesses in customising their IVR according to the needs of their business. They can now segregate callers based on their geographical location to make callers experiences more personalised.
Through an IVR, customers can now speak to the agent in their own local language. You can integrate multiple languages with our IVR like Hindi, English, Tamil, Kannada, Gujarati, Bengali, etc. This makes business even more reliable.
FAQ-
What Is AN IVR?
Interactive voice response system, or IVR is a cloud telephony solution where callers are greeted with a predefined voice message and can route the call to the correct department they want to connect with. For example, "thanks for calling xyz company, for Hindi press 1; for English, press 2. to connect with accounts, press 1, to connect with sales, press 2." No need to find IVR service in Delhi NCR, we are a one-stop solution for this. Find your suitable IVR today with XclusiveDesk.
How To Get IVR in Delhi NCR?
You can find our IVR which is very affordable, easy to integrate, unique, more reliable and technology driven. You can find the detailed overview with our live agent. Please connect either on WhatsApp or click on the demo button available above on the website. The Cost Of IVR System In India is very affordable for every business.
For every business, it is important to be quick, effective and user-friendly to connect with their customers or clients. One of the very important and popular tools that companies have been adopting for years is the IVR solution, or Interactive Voice response system, with click-to-call technology (integrated).
Let's explore how this combination can simplify communication and improve customer experience and ultimately help your business grow.
What is IVR?
IVR, or interactive voice response system, is basically an automated system or phone system that interacts with the callers through prerecorded voice messages and keypad inputs. It allows companies to guide callers to the right department or information without any human need.
For example, if you call the company's number, which is integrated with IVR, it will play a prerecorded message like, "thanks for calling our company. for sales press 1; for accounts, press 2; to connect with our live agent, press 3. The IVR can help to reduce call handling time and ensures that customers are not kept waiting or sent to the wrong department.
What is Click to Call integration?
Click-to-system is basically an option available in IVR's integrated mini CRM which helps to connect calls between customers and live agents to connect each other in a very fast, easy and efficient way. when this feature is integrated with IVR, customers get a seamless and instant calling experience, which makes a very big difference. Get your interactive voice response services at an affordable price guaranteed today with XclusiveDesk.
Why combine basic IVR and click-to-call?
There are so many reasons behind why we need to integrate, which are listed below:
Instant Connectivity: Customers can reach you directly from your website or app without dialling, reducing friction.
Smart Call Routing: Once connected, IVR takes over and directs the customer to the correct department or service.
No missed leads: We know that every call is an opportunity and every click too; with instant calls and proper routing, you ensure no lead is wasted. So there's no need to find anything; just find our IVR with Click to call integrated.
Improved Customer Experience: Now you can easily increase the customer experience with the help of our IVR which is very easy to use and can handle many calls at a time.
Cost Efficiency: You reduce the load on live agents by answering common queries through our interactive voice response system and save your money and time.
Better Analytics: You can easily track the number of click-to-calls, responded times and customer preferences for future improvements.
NO matter you have a low amount of call flow or a higher amount of call flow, IVR always works for your business to make it a brand value and help you to save your time and money and give you the analysis data that you want. IVR is always the best option for every business that we need to understand. Get your interactive voice response services at affordable price guaranteed today with Xclusivedesk
Our comprehensive IVR system will help you to grow your business, and you can manage all the call data for future uses, like for Bulk SMS promotional service-related, OBD or voice call marketing service purposes, etc. The data can be used later for cold calling to again target your audience.
About XclusiveDesk:-
Xclusivedesk is one of the most valuable IVR service provider agency in India, with more than 500+ active users in India. The company has been in the industry for near about a decade and has already resolved many issues instantly. We have our own team of technical experts who make the solution work smoothly. For more information, you can find us online at Instagram, Facebook, Linkedin, Pinterest, Youtube etc.
....These days every business is going to be fast-paced. Every business needs to save time and money to make their business even more efficient. Here is the system that comes into the game that helps you with that, which is IVR or interactive voice response system. If you want fast responses to calls, 24/7 support, and personalized interactions- all without being put on hold for long hours. For Indian businesses, especially in competitive markets, this can be a very challenging demand to meet. Our Comprehensive IVR solution helps to solve each and every problem related to high-volume calls. We are the best IVR service provider for any industry.
What is a Smart IVR Solution?
A smart IVR system is more than just a message that is recorded with keypad options. It is a technology that can help intelligently route the call efficiently and prioritise customer calls. Using cloud telephony, CRM integration and multilingual capabilities, smart IVR allows businesses to automate routine queries, which reduces the wait time and offers a consistent experience to the caller.
It allows businesses to:
- Greet customers automatically
- Offer menu-based options like press 1 for sales, press 2 for accounts, press 3 for support, etc.
- Route calls to the correct department or agent
Unlike the traditional systems, our cloude based IVR is very affordable, flexible, easy to setup and customizable which make it ideal for startups, SMEs and enterprises in India.
Reason behind Indian businesses choosing IVR
No matter which industry you belong to, customer communication is key to your growth. The main features and benefits of our IVR are given below: -
- Handle large volume of calls efficiently
- Reduce the manual workload on agents
- Improve customer satisfaction easily
- Capture leads and support request even after working hours
With features like multi-level menus, CRM integration, missed call alerts and multilingual support, IVR offers a professional solution to make your business even more efficient than you have ever seen.
Benefits of using Smart IVR (DTMF Based)
1. 24x7 Customer Support
Your IVR works outside your working hours, which makes this solution even more important for your business and more efficient.
2. Intelligent Call Routing
Based on the keypad input, like press 1 for billing, press 2 for sales, and press 3 for other departments, calls are directed to the correct team. This reduces wait time, avoids call transfers and ensures that every query reaches the appropriate department, which is very important these days. If you need IVR, We are the best IVR service provider for any industry.
3. Custom Greetings and Prompts
You can make customized voice messages in Hindi, English and Regional languages which is important for every business—giving your brand a professional identity and helping customers feel heard from the start. For more information, you can find our details on the website.
4. Missed Call Management
This is one of the most important and very powerful benefits of IVR: if a customer disconnects before choosing an option, the system logs the number and sends it to your team using the CRM. This helps recover lost leads and follow up quickly.
5. Multi-Language Menus
India is a linguistically diverse country. IVR menus in multiple languages make communication more accessible and improve customer trust, which makes this an even more valuable and important solution for businesses.
Types Of Industries We Cover:
There are a wide range of industries that we cover for IVR; a few of them are below:
Important features that we offer:
Affordable & Scalable for Indian Businesses
No matter if you are a small business, startup or well-established brand, our IVR pricing plans are designed to match your scale and budget. No need for expensive call centres; just smart automation that works is here. It is a very affordable system for every business; you can start investing with a minimum amount, and it gives you a great ROI as it also improves your brand value.
If you are looking for IVR, we are a one-stop solution for this. Find the IVR solution that can help to make your business grow at the end and also be very affordable. We have a team of experts who manage all the issue fixes within a given time. We have our own technical team who fix the issues within a given time. For more information, contact us on our website or CLICK ON THE WHATSAPP button. Visit our home page.
In a fast-paced country like India, where millions of people generally depend on timely and quality healthcare, communication between the patients and healthcare providers has never been more critical. Yet, there are so many institutions in the medical field that continue to face overwhelming challenges like high call volumes, missed appointments, poor follow-ups of patients, and overburdened front desk staff. Only a comprehensive and business-orientated IVR (Interactive Voice Response) system or technology is creating a silent revolution.
If you are running a healthcare-related organisation or business like a hospital, diagnostic centre or even a small private clinic, IVR systems are no longer a luxury; they are affordable, easy to use and smooth operations and give better patient service.
Let's explore how IVR is transforming the medical industry in India and making it more efficient and easier to do work.
What Is IVR For the Medical Industry?
IVR is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate departments or personnel—all without human interaction, which makes business even more efficient and smart. In a medical setting, IVR can help manage patient appointments by taking their response, send out automated reminders using sms integration etc.
For Example, "Welcom to City hope hospital, press 1 for an appointment, 2 to check lab reports, 3 for billing support, or 9 to speak with an emergency medical staff."
The above ivr pre recorded message, 24X7 interaction make healthcare more accessible and responsive for every patient.
The communication gap in Indian Healthcare
Before IVR was used, most hospitals and clinics relied heavily on manual phone handling this led to long hold times even duringpeak hours, miscommunication and errors with appointments, lost patient leads due to missing the calls, and poor staff productivity due to repetitive queries.
In the rural areas and even many urban centres, the above issues are still common; this is the reason you require a proper technology-driven IVR which leads to the issues of trust and dissatisfaction among the callers.
With IVR, the overall situation changes completely.
Benefits of IVR For Medical Industry
There are so many benefits of using our IVR For Medical Industry, few of them are given below step by step:-
1. IVR makes every medical organisation easy. Patients can book, confirm or cancel appointments via IVR any time of day. Hospitals can also set up automated appointment reminders using the SMS reminders that we can give you with our IVR plan.
2. IVR improves customer experience; a conversational IVR system can provide customers with a personalized experience. It uses natural language technology to understand customer inquiries and provides them with the most relevant and understandable information.
3. IVR reduces the wait time, which makes it a very effective way to make business even more efficient.
4. Cost Savings, A conversational IVR system can reduce the number of calls that require human intervention, reducing the costs of staff, which makes a very good impact on the user.
5. Improved Data Collection, A conversational IVR system can collect data on customer enquiries, allowing companies to identify trends and improve their service offerings.
6. IVR is scalable. Our IVR can handle a large number of calls, which allows companies to scale their customer service operations as their business enhances.
We have years of experience in IVR services, and we have more than 1000+ users of IVR till now, and 80% are our ongoing clients from the start when they integrated our IVR with us.
We have our own development team, and we are not dependent on any third-party services or outsourcing for issues in our system. Our development team has years of experience to resolve any kind of issue on a very priority basis because we know without delivering the services in a good manner, we can lose our business and customers.
If you are looking for any services related to it, please feel free to contact us.
....In today's world, where everything is fast-forward and digital, capturing and keeping the attention of your customer is even more challenging than ever before we have faced. With the social media feeds overflowing and inboxes packed with promotional emails, many businesses struggle to make their voice heard. That is where our OBD or bulk voice call marketing, steps into this game as a changing tool, especially when delivered by trusted experts like XclusiveDesk.com.
India is a country where diverse customer behaviour and multilingual communication are key; voice-based communication has emerged as a very strong way to connect. No matter if it is a real human voice or an automated voice broadcast, voice call marketing feels personal, impossible to ignore and a direct relationship with the customer. And this year, with evolving customer expectations, XclusiveDesk is leading the way in helping Indian businesses turn voice calls into lasting customer relationships.
XclusiveDesk has been one of the best voice call marketing service providers in India for more than 7 years and is continuously growing its network among the business partners. The company provides a very reliable and result-driven service because we know how to make a professional but result-driven campaign for voice call broadcasting to generate leads and awareness or to get more conversions.
Why Voice Call Marketing Matters Today
People are constantly on their phones, but they may not always read your SMS or check the emails that you send them for awareness or business purposes. However, they are likely to pick up a call or at least listen to a voice call for at least 4 seconds; if they like it, they may listen to the complete call. First 4 seconds are crucial, and we know how to make it engaging and important for them. Our voice call marketing solution delivers your message directly to the ears of your target audience, often in their preferred language and tone, which makes a very big difference.
In India, where local language and personalisation make a very big difference, a well-crafted voice call feels more familiar and trustworthy than a generic text or email blast. That's what makes this approach perfect for regional brands, service-based businesses, political campaigns, education-related or healthcare-related businesses, or any other industry players.
How XclusiveDesk Delivers Results with Voice Call Marketing
We at XclusiveDesk have developed a result-orientated voice call marketing platform that's smart, scalable and extremely simple to use, which makes our platform even more understandable and valuable to them. Their powerful backend system makes it easy for businesses to upload contact lists, record messages and launch campaigns – no matter if the list is 100 contacts or thousands or even millions of customers – within minutes.
The true strength of our organisation lies in the way it understands the Indian market, like the trends, what customers/clients or users need, and how we can help them using our voice call marketing and generate a response from them. Our real time analytics, everything is optimized to improve customer reach, enhance communication quality and increase the conversions.
whether your goal is to run a promotional campaign, send reminders, collect feedback, conduct surveys or share the updates, our team of experts provides an end-to-end solution that aligns perfectly with your business objectives.
If you are looking for voice call broadcasting services or voice call marketing services, we are here to help you always. Contact us for more information today!.
....We all face the same issue—calling customer service and getting stuck in a long and confusing IVR system. You press 1 and then press 2 and then 3 or 4 and still do not reach the person who can resolve your issues or the option that can fix the errors you don't want. It is very frustrating and time-consuming and just feels like talking to a robot, which makes everyone disturbed most of the time. But things are changing fast. Thanks to a new technology, the great IVR – integrated voice response system—is great and smart for everyone.
Let's explore how this change is making customer service even better for everyone, like never before.
What is IVR in Simple Words?
IVR, or Interactive Voice Response System, is what you hear when you call a company and it says something like" press 1 for sales, press 2 for accounts, and press 3 for executive." It is the best way for businesses to guide your call to the correct person or department, which makes a very big difference.
Even without voice commands, we have made big changes to how our IVR works, making it feel like it "understands" your clients or customers better, here is how it is happening:
1. Simple and Clear Menu Options
The time has changed when it was long and confusing; our IVR gives you fewer and more relevant options so you can quickly choose what you need. No more wasting time.
2. Intelligent Call Routing
Once you choose your option, our system connects you to the right department without even bouncing your calls around. No matter if it supports the billing, special live agent or support, the Interactive Voice Response System routes you correctly the first time.
3. Shorten Wait Times
We have optimized the call flow, which is very important so you spend less time waiting and more time getting your issue solved, which makes a very big difference. The menu is smartly designed to take you to the correct solution in fewer steps.
4. Personal Touch
Our IVR speaks in a very friendly and easy-to-understand language with no technical terms or robotic messages. Just simple words that make sense.
5. Feedback Friendly
After you call, we give you the option to share your valuable feedback, which can help to enhance the process of IVR. Your opinion helps us keep improving, even if we are not using voice tech yet.
An IVR system should make your life better and easier, not harder. Whether you are calling to solve a problem or ask a question, our improved IVR helps you feel even more heard—even if it is not actually "listening" to your voice. It understands your needs through a better flow of calls, smart routing and a human-first design, which is very important these days for us.
We are always here to help you to enhance satisfaction for business and customers both. We work on ways to make your call experience better, to the best. Voice recognition and AI are the future, and yes, we are exploring them too. But for now, we have focused on making the current system as smooth, helpful and stress-free as possible because, in the end, cost matters a lot, and our number input IVR is very cost-effective, smooth and efficient.
There are so many benefits that we can discuss about IVR, but the main benefit is it saves your money, and saving money these days for a business is always a goal, which makes every business smooth and efficient. Also, by using our IVR, you may never face any technical issue because we have our own team of experts for development who can fix the errors on time.
....In today's
fast-moving world, the customer expectations are much higher than ever before.
People want quick responses, personalized support and 24/7 availability, which
is very essential these days. For Indian businesses trying to keep up, IVR
(interactive voice response system) technology is proving to be a game-changing
thing these days in the space of customer service.
Let's explore how the IVR is transforming the way businesses in India interact with their customers and why it is becoming the very essential thing for customer satisfaction and growth.
What is IVR?
IVR, which is
also known as an interactive voice response system, is an automated phone
system that interacts with the gathered callers' information and routes them to
the relevant and appropriate department or resources. It allows customers to
solve simple queries using voice commands or keypad inputs without any need to
talk to a live agent.
The Need Of IVR In India And It Is Still Growing
With the
millions of customers across urban and rural areas, Indian businesses face high
volumes of support requests every day, which makes the IVR even more important
for every business. Traditional call centers often struggle with:
·
Long wait times
·
Limited support hours
·
High operating costs
·
Language diversity
This is where
the IVR steps in as a smart and scalable solution for your business needs.
Key Ways IVR is Transforming Customer Service in
India:
There are so
many benefits of using IVR, but few of them are very valuable and helpful. the
list is given below; later we will discuss it accordingly.
1. 24/7
Customer Support
2.
Multi-Language Support
3. Reduced
Call Waiting Time
4.
Cost-Effective Customer Service
5. Faster
Query Resolution
6. Improved
Customer Experience
IVR systems
allow businesses to provide round-the-clock support even outside working hours.
Customers can get answers to FAs, account updates and service information
anytime, enhancing satisfaction and trust.
India’s
linguistic diversity demands inclusive communication. IVR systems can be
customised in multiple regional languages like Hindi, Tamil, Bengali, Punjabi,
Telugu, and Kannada, etc., which allow brands to connect with the customers in
their own preferred language, which makes this even more reliable.
IVR systems
instantly route callers to the correct department or resource, which reduces
the hold times and improves the overall experience of customers. No more being
transferred multiple times!
With the fewer
human agents needed for the queries on a regular basis, the businesses save on
staffing costs. IVR also reduces the errors and improves efficiency, which
makes it an even more affordable way for small and large businesses alike.
The simple
queries like the checks of balance, order status, booking of appointment or
service complaints can now be handled directly with the IVR system, leaving
human agents free to handle more complex issues. Also IVR ensures that
customers are kept waiting or confused about whom to talk to. It provides a
seamless, guided experience that reflects professionalism and boosts loyalty to
brands easily.
There are so
many industries using IVR solutions to handle calls. In the end, the main thing
that makes this different from others is that this solution is business
friendly and can be understood by anyone who does not even have good knowledge
of technology, so don't wait; install our cloud-based IVR with Mini CRM today!
Hope you love
to read our blog. please connect with our team of experts if you require IVR
service for businesses.
Finding the best PPC or pay-per-click ad network is always the main core strategy which can easily impact the success rate of your campaign of advertising.
Each network and platform provides unique features, audiences, and reaches which can help to make a boom in different areas, making it important to know their demographics and strengths to select the one that aligns with your desired marketing goals and achievements.
In this blog, we will find and learn about the top 8 best PPC ad networks that are available these days. Exploring what each offers to come for the following areas which are:
- Audience demographics
- Ad formats
- Unique Features
- Advertiser best fit.
- Reach
Also note that while we refer to the following as pay-per-click ad networks, each platform gives different pricing options available for PPC clicks, video views, conversions, impressions etc. We are learning about the most popular or famous paid media ads.
1. Google Ads (Google Adwords)
Google Ads is always the most famous advertising network for Google search engines because of its immense reach of ads and its broad range of users. Google has an incredible advertiser opportunity due to it is the world's leading search engine.
Google ads use it's own search engine and Google's display network sites (where Google's AdSense is available for showing multiple ads for relevant audiences), which consists now of more than 2 million videos, websites and apps where Google displays it's ads for better conversions.
You can target your audience on the display network sites including remarketing (remarketing means showing ads to your old already visited website's audiences), customer match, in-market audiences and more.
Both display and search ad campaigns allow targeting demographically in gender, parental status, household, age etc.
By using demographic targeting you can narrow the available reach of ads, but it makes ads targeting more relevant for better conversions.
- Reach- Biggest pay-per-click (PPC) network with billions of regular (daily) searches and extensive reach through Google search, Google display network and YouTube.
- Ad Formats: Video ads, Text Ads, Display Ads, App promotion ads, Shopping Ads
- Demographics: Broad and diverse, interests, genders, all age groups and interests.
- Unique Features: Broad reach via YouTube, Google Display Network, and Google Search; strong analytics and targeting; AI integration and optimizations.
2. Microsoft Ads
Bing is the second biggest search engine network in the world after Google. Maybe it is the second search engine, but it has an impressive 650 billion monthly searches on its search engine. It was launched in 2009 by Microsoft Corporation and still it is very famous after Google.
The Microsoft audience network provides native and display ads. You will find in market, remarketing, similar audiences, customer matches, LinkedIn audiences and many more great areas of opportunities in the Microsoft audience network which plays a very vital role in a great successful campaign.
Microsoft has many advantages of serving traffic of Yahoo search, Microsoft products, powering digital assistant voice searches like Alexa and the ability to target a great audience of LinkedIn profile data like the job functions, industry, company name etc. which makes a very big difference. You should know when it is about the quality, Bing is the second best option for you that you should never ignore.
Microsoft ads provide ads campaign import capability from the Google ads, streamlining the initial setup procedure and maintaining platform consistency.
- Reach: Great volume through Bing, AOL, Yahoo, and DUckDuckGo search engines.
- Ad Format: Slightly old demographics, higher household income, 35+ age group, business and professional users.
- Demographics: Image ads, text ads, video ads, shopping ads, audiences ads.
- Unique Feature: You can integrate with Yahoo, Bing, AOL, and LinkedIn profile targeting, cost per click rates.
3. Meta Ads
Meta Ads is now one of the biggest advertisement networks for both Facebook and Instagram which utilize extensive user data for great targeting.
If you run ads on Meta, user targeting can be certain with interests, behavior, demographics etc. Facebook and Instagram support retargeting based on users' interests, user's activities, and user's intent through the advertiser's Facebook pixel data and upload list of customers. This is the great among PPC Ad networks that you should know about.
- Volume: Instagram has more than 3 billion active users across the globe, and Instagram has also 2.5 million active users in the world making the highest volume for ad targeting.
- Demographics: Bigger range of age, strong presence among 18 to 50 years old people, diverse interests worldwide among users.
- Unique Features: With detailed user data you can target highly. Advanced interest and demographic targeting are the main unique features of meta ads. You can integrate Facebook with Instagram, diverse ad formats with the great and strong performance tracking.
- Ad Formats: Video ads, image ads, carousel ads, collection ads, stories ads and slideshow ads. You can also boost your image or video uploaded for quick response and engagement.
It is ideal for detailed demographics, great social media engagement, interest targeting and strong tracking of performance. Better for awareness and upper funnel branding.
4. LinkedIn Ads
As LinkedIn is the product of Microsoft, it has the best B2B advertising platform in the business world. It provides a great platform for advertising opportunities for businesses that are looking to target career-minded and professional business social platform users.
Linkedin ads are a great platform for B2B marketing. They help to target your audience based on industry, job title, company size, seniority as well as user behavioral targeting and remarketing.
There are more than 900 million professionals on LinkedIn which makes a difference, and they can all be easily targeted using the LinkedIn ads by professional criteria.
- Volume: It has more than 900 billion professional users.
- Demographics: Business decision makers, professional and business-to-business marketers predominantly age between 25 to 65+, income and higher education levels.
- Ad formats: Sponsored InMail, text ads, sponsored content, dynamic ads.
- Unique Features: Professional Targeting is the main unique feature of LinkedIn ads.
LinkedIn is helping many businesses worldwide to target their audience for business purpose, lead generation, or generating quality conversions.
5. TikTok Ads
Tiktok has increased its audience worldwide within a few years due to it's unique feature which is Tiktok short videos. It is one of the biggest influencing social media platforms. This short-form video social media app has changed content consumption for digital advertising. It is one of the great apps to run your advertising campaign and generate leads or sales of your product/services.
Tiktok has great creativity, virality and entertainment which makes this app different from others. Tiktok offers a great option for advertisement with a highly engaged audience. This is the great among PPC Ad Networks that you should choose for your marketing campaigns.
Tiktok has more than a billion users worldwide (except few countries) and the app has great potential for advertisers.
- Volume: More than 1 billion active monthly users.
- Demographics: Users with a presence of 13 to 45 years old. The audience is highly diverse and engaged user base.
- Unique Features: You can engage a very young age audience with short-length video content and ad format which is innovative.
- Ad Formats: Top View ads, branded hashtag challenges, Feed ads, branded effects and more.
The audience of TikTok is very broad and you can target the audience based on their interest as interest targeting is a kind of way of finding people demographically based on their long-term interaction and interests with the content available on Tiktok.
6. Amazon Ads
Amazon is one of the biggest and most powerful PPC platforms of Ads for retailers that influence the extensive reach of the ecosystem of Amazon's e-commerce. It targets buyers ( who have already intent to purchase something mostly) of purchase, which makes it the most effective for brand availability and driving direct sales.
Amazon is a type of search engine for shopping which makes a big difference, millions of regular transactions on the website provide the biggest volume and detailed options for targeting to capture high-intent buyers. Amazon is the biggest e-commerce platform in the world which makes it an even more popular, high-volume conversion-oriented platform.
- Volume: Over 310 million users on Amazon and millions of transactions every month make Amazon's e-commerce platform a great opportunity for retailers to invest in ads.
- Demographics: Targeting people based on specific groups for certain characteristics like gender, income, location, age, etc is the main demographic targeting option for Amazon.
- Ad Formats: Sponsored brands, sponsored display ad, sponsored products and video ads.
- Features: You can target the shoppers at the point of purchase when they search for a product on the top result product listing at Amazon's eCommerce platform.
7. Twitter Ads (Now X Ads)
Twitter or X ads deliver different types of options to reach a wide range of audiences. The X has 450+ million monthly active users worldwide every month. The user base of X is a type of mature audience or people who want to be there for news, connecting with others, and entertainment purposes.
Marketers setting up these advertisements (ads) will find campaigns for consideration, awareness and convenience served on the platform of X.
Twitter has the most flexible ad formats as they can be included with videos, images, text and a carousel with options to include some very specific and important ad features like clickability to an app download or website right in the creative ad.
- Volume: More than 450 active users of X worldwide which makes this platform a great place for advertisers.
- Demographics: The ads can be targeted based on demographic details like the broad range of age, interests, news, entertainment sports etc.
- Ad Formats: Different types of ad formats are available like Image ads, text ads, video ads, carousel ads, moment ads etc.
- Unique features: promoted tweets, real-time engagement, accounts, and trends on the different types of platforms within the website.
8. Pinterest Ads
Pinterest has a monthly active user which is around half a billion, it is a visual discover search engine for finding ideas like home, style inspiration, recipes etc. It has billions of pins (posts) on Pinterest which makes Pinterest a great platform for advertisers.
Users on Pinterest are mostly female, making up 70% of the user population. Pinterest ads have so many major benefits like you can earn sales using the ads of your product or service, your ads can be shown to the users who are searching for something related, and you can also make a great brand visibility.
- Volume: Over 518 million active users worldwide.
- Demographics: Pinterest has a very great and growing Gen Z audience which is between 13 to 24 years old, a strong presence among 18 to 49 years old, and interests in recipes, fashion, decor, home, science, product or service makes it the most famous platform.
- Ad formats: It has so many types of ad formats which are images, carousels, shopping pins, video ads, showcase ads, collection and quiz ads etc.
- Unique features: Promoted pins, visual discovery platforms and very strong shopping integrations are the unique features.
Selection of the best ad platforms for your business-
Getting the best and right PPC ad network can make or break the efforts of digital marketing. Each and every PPC ad network provides a unique audience, great opportunities, and great ad features that help to run a successful ad campaign based on your conversion needs.
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IVR is not new in India. During the late 2010s and early 2020s, the Indian Railways started using an IVRS for feedback collection in 2015. IVR is a very powerful business that every business should have.
Today we will discuss how IVR is changing business growth and why your business should have IVR integrated with your main mobile number.
Our IVR or Interactive voice response system, is a type of system that can help a business answer the call using a pre-recorded voice message with connected mobile number inputs, which leads users to the correct department in the company.
It's a form of computer telephone integration, or CTI technology, that enables automation of call routing and customer services. IVR systems can easily handle tasks like providing the information, routing calls to the live agent, or taking responses from the customers.
Benefits Of IVR For Business
Our result-driven IVR has so many benefits, but the main benefits are:
1. Reduces Wait Time
IVR helps to reduce the wait time of the customers or clients who are calling to business's main phone number to connect with the correct department. For example, before the IVR, you need a person who picks up the call, and after knowing which department the caller wants to connect to, the agent transfers to the correct department. The department could be Sales, Operations, Accounts, Technical Support, etc. By using IVR now, you do not need to answer a call; the system itself plays a sound, which could be "thanks for calling xyz company; for accounts, press 1; for technical support, press 2, and for purchasing anything, press 3". This helps to reduce the wait time, and also if other people call the same number of the IVR, the system plays the same prerecorded message (it can play recorded messages to multiple callers at a time). And once the response is noted by pressing the number, the caller connects with the department. If the department agent is busy, the IVR makes calls waiting for the callers.
2. Increase Efficiency
Calls are routed accurately to the right agent or department, which reduces transfer times, minimizes the chances of miscommunication, and leads to faster resolution. The time is very precious, and we know that, and we do not want to waste your precious time and want you to integrate your business's main number with IVR.
3. Cost Effective
IVR is very cost-effective as it reduces costs by automating the repetitive tasks, which leads to minimizing the need for large support teams and lowering call handling time. Now you are using the IVR instead of hiring a person and paying him just to transfer the call to the right department. Also, if you have a high volume of calls, this could make a big difference.
4. 24X7 Available
IVR is available 24X7; even when the office is closed, the IVR can take the responses of your callers and put it next day as your priority to call them back. This can make a very huge impact on customer satisfaction and customer handling. IVR is a lifesaver for those businesses having a high volume of calls and wanting to maintain the quality of their business.
5. Improve Data Collection
Interactive Voice Response (IVR) enhances data collection by automating and standardizing the process, reducing human error, and providing more accurate insights.
Our IVR system will help you to make your business grow easily. By using IVR you can easily enhance your business brand value and image.
About XclusiveDesk
XclusiveDesk is new in the market. We have been in the IVR industry for years. We have a very large number of users who are very satisfied. Most of our customers are with us as they feel a very strong response from our technical team during any kind of technical issue. We have our own developer team that is responsible for making our IVR solution a very smooth, functional condition. If you want IVR, then you can feel free to contact us anytime. Get a free demo from one of our experts; contact us now!.